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Business Manager

Caerphilly Miners Centre for the Community

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February 2024

LOCATION - Based at Caerphilly Miners Centre
STATUS - Fixed term 2.5 years with aim to extend
HOURS - 30 hours per week
WORK PATTERN - General office hours with evening/weekend to support meetings
SALARY - £31,500 pro rata



Caerphilly Miners Centre for the Community was initially set up in 2008 to save the old hospital from demolition and breathe new life into it. 


Its mission is to support the well-being of our community, celebrate our social heritage and value our environment.


Over the past 10 years it has restored the building at a cost of £2.4 million to create 10 community rooms, a Wellness hub of 8 micro-businesses, external spaces and a climate change garden.


The paid staff of 10 (4 full time equivalents) and 90 volunteers deliver activities throughout the week. 


The project has a turnover of around £140,000 a year. Its income is derived from room hire, fund-raising and projects.  Projects cover activities for older and younger people, tackling loneliness and isolation, climate change and sustainable development, cost of living, and heritage.  We also run seasonal and fund-raising events, provide spaces for choirs to rehears and run Welsh, Spanish, yoga, literacy, and dance classes.


Our focus is on well-being activities that support volunteering, collaborative and partnership working and supporting self-help.  Our ethos is to embrace the Welsh language, respect individuality, safeguard opportunities for everyone whatever their capabilities, and address loneliness and isolation.  Covid made us recognise the importance of our environment and the need for a sustainable future.


The trust secured 3 year Lottery Funding in 2023 to build on our current provision and develop services that will improve the sustainability and resilience of our organisation and the community it serves.  We plan to use this funding to employ a Business Manager 30 hours a week, a Centre Manager 30 hrs a week, a Sustainable Futures Officer 12 hours a week, and 10 hours a week of a Volunteer Coordinator.




We are looking to employ a new Business Manager to help us to deliver our strategic agenda - working in partnership with others to achieve well-being, community cohesion, address climate change, and take forward our own food security and catering enterprises. We want to build on our current provision and develop services and facilities available for the community.  This includes maximising the use of our catering facilities, extending our climate change garden and developing workshop facilities for the benefit of community groups. 


The Business Manager will report to the Board of Trustees and will be line managed by the Chair/ another trustee. 





Strategic Planning


  • Embracing our Strategic and operational plans and contributing to the development of these on an annual basis

  • Ensuring the communities voice is reflected in what we do

  • Reporting to board meetings and organising team planning days

  • Supporting effective governance

  • Developing a funding plan for new growth at the centre

  • Ensuring our plans and activities are undertaken in a sustainable way


Project development


  • Managing project and core budgets with the support of our Finance Office and adhering to company financial procedures

  • Drafting and maintaining policies for the whole organisation to underpin the Trust’s legal duties

  • Ensuring effective project delivery, monitoring and evaluation and managing change in the delivery of projects

  • Developing new areas of growth and approaches to project delivery

  • Delivery of Our Sustainable Futures project with the support of a part time Sustainable Futures Project Officer

  • Delivering appropriate legal affordable and accessible activities which underpin wider government strategies for isolation, poverty and exclusion

  • Working with other project leads

  • Ensuring adequate and effective fundraising for community led projects

  • Implementing the kitchen / function room business plan including generating new sources of funding

  • Preparing funding applications for the whole organisation


Communications and leadership


  • Motivating and leading the paid staff and volunteers

  • Responsibility for the delivery of communications, social media and project marketing campaigns with the support of our Marketing Officer

  • Developing a training plan for staff, volunteers and building community capacity Developing and sustaining partnership working

  • Supporting a strategy for volunteering

  • Acting as an effective link between the board, the paid team, residents, facilitators, and other stakeholders

  • Ensuring positive relationships with the local community

  • Leading the coordination and delivery of events with the support of the centre manager and project team

  • Adhering to agreed policies and procedures including Health and Safety, Safeguarding, Equalities, Welsh Language, Sustainable Environment, Finance

  • Ensuring compliance with GDPR and the Data Protection Act




  • Local with a commitment to our community or surrounding valleys area

  • Proven interpersonal, networking, partnership skills, good team player

  • Proven ability to work on own initiative and prioritise workloads

  • Good oral and written communication skills

  • Ability to communicate with people from all backgrounds

  • Strong administration and organisational skills

  • Qualification/ demonstrable knowledge of business development

  • Experience of working / contributing to the management / delivery of community projects

  • Experience of working in the voluntary sector and working with trustees and volunteers

  • Experience in marketing / social marketing,

  • Experience of community consultation and empowerment

  • Experience of policy formulation, writing reports keeping records, circulating information, and applying monitoring tools

  • Experience of obtaining and managing project funding,

  • Working knowledge of Microsoft packages

  • Experience of managing staff

  • Commitment to Safeguarding good practice (a DBS check will be required)

  • A commitment to sustainable development, supporting the Welsh language, local heritage, social inclusion and equal opportunities.





  • We’re supportive of our staff achieving a happy work life balance with flexible working where possible

  • Internal and external training opportunities

  • Being part of a journey with a friendly and supportive team environment

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